Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

N. B. , San Francisco

I’ve been seeing Dr. Sugimura for over 5 years. He is very efficient, thorough and attentive. I’ve had to get so much work done but all my visits have been pleasant and pain-free! The team offers wonderful care and I’m very grateful for their service.


Norma J., Brentwood

Dr. Suguimura is a great dentist. He is very polite, has a lot of patience, he is very honest and he has a lot of experience and knowledge. His staff is great too! I highly recommend him and I am very fortunate to have him as my dentist for so many years.


Joseph Jordan, San Francisco

Great job with my (painless) implant, Doctor. Look forward to having the crown placed in four months.


Tom Sebastian , San Francisco

As always, excellent service. Never fails. Very professional and makes you feel welcome all the time.


Yui Lam Chiu, San Leandro

Pleasant experience, nice staff and professional service in high quality


Anonymous,


Anonymous,

thorough exam, good cleaning, efficient and clean office


Josh H, San Francisco

I have been coming to Dr. Sugimura for three years now and I have the highest praise for him and his staff. Very thorough cleaning and great service!


María G., Daly City

Dr. Sugimura is my dentist and I only have the highest praise. When I first met him it was for an emergency situation. He dealt with that in the most professional and caring manner. Twenty years later and I make visits twice a year with confidence and appreciation.


Patience P. , San Francisco

Friendly and caring staff. Dr. Rajput is a wonderful addition!


Justine chiew wong, Sand francisco


Israel Orais, San Francisco

I love the text message reminders I receive for appointments


Steph S, San Francisco

Pacific Dental is the best! They take great care of their patients.


Allie C, San Francisco

This was the most comfortable cleaning/exam I’ve had, thank you to Dr. Sugimura and team. They are so friendly and caring. Beautiful office on Union St.


Joan B, Sf


Luke, San Francisco

Ahead of schedule. Efficient. Communicative. Competent...Great dentist experience.


Hiromi Neutze , San Francisco

Friendly staff, efficient check in process and assessment by the dentist. I felt that they took necessary precautions for COVID-19. Very thorough review of my situation as a new patient and prudent plan for addressing my dental issues. Plus a in network provider per my insurance. I am pleased.


Daksha N. Shah, San Francisco

Nidhi Rajput is a great dentist. She is very thorough in her work. She notice lots of small things on my teeth and will take care of it.


Curtis B , San Francisco

I had a great experience during my first visit at Pacific Dental. Dr Sugimura and his staff were very nice, and informative. It was a very comfortable visit overall and I left with my teeth feeling much cleaner :)


John M, San Rafael

Pleasant office and staff. Dr. Sugimura is the best. I enjoy my visits.


Candiece M., San Rafael

In the years that I have received services from Dr. Sugimura and his staff, they have never slipped below 5 stars. Consistent excellence, high standards, warm and professional, I actually always look forward to my dental visits.


John M, San Rafael

Almost like not going to the dentist! Relaxing office and superb professional work.


Stephanie V. , San Francisco

The most professional, clean and friendly staff and service. From the front desk to Dr. Sugimura, my experience always exceeds my expectations.


Lori, San Francisco


Lina M. , San Francisco

I’ve been Dr. Sugimura’s patient for over 20 years. The office is modern, clean, and strict about COVID protocols. The staff Is always lovely. Easy to make appointments. He’s the best!


Brad F,

I have been going to Pacific Dental Group for more than a decade and truly appreciate Dr. Sugimura and his staff. I highly recommend this dental practice.


Anonymous,

Everything was wonderful, as usual.


Huan, Cupertino

Pacific dental group is fantastic. I have been going there for years. They are professional, knowledgeable and personable. If you have to go to dentist, make it pacific dental group. Dr sugimura is awesome. He explained what I maybe experiencing pain or what I can do to improve my oral hygiene in terms of I can understand. I’m very happy with them.


Tom Sebastian , San Francisco

The best dental office in San Francisco. Very professional and thorough. Trustworthy. I’ve known Dr. Sugimura for the longest time, and he hasn’t changed a bit, good and reliable dentist. He’ll be my dentist for life.


Michael E, San Francisco

Always courteous, polite and fast. Very helpful with scheduling your next appointment at your convenience


Sara M., Kensington

Dr. Sugimura is such a great dentist--offering excellent care, thorough analysis of my dental status, and great personal warmth in the process. And Dr. Sugimura's staff is equally expert in their work -- and welcoming in their approach to patients. I am so grateful for all of them!


Anonymous,


Anonymous,


Deborah Mosser, San Francisco


Amy, San Francisco

Dr. Sugimura is one of the best dentists in San Francisco. He gave me a plan and I stuck to it. Now a year later I was able to course correct a potential problem and have improved 100%. I highly recommend him and his dental team.


Steve B, San Francisco

Dr. Sugimura knew right away what my problem was and he addressed it immediately saving me from pain and suffering, I am grateful to him and his office staff. Because of Covid, I was very sensitive to even call, however he got me right in providing immediate help...thank you!


Magna E, San Francisco

I had my first appointment with Dr. Sugimura yesterday. I have dental anxiety so it’s stressful for me to switch dentists, but it was time after my previous dentist sold the practice. Dr. Sugimura gave me an annual checkup and was very thoughtful. He took all the time I needed to answer my questions — never felt rushed. We came up with a plan that I felt comfortable with. My husband actually visited the office first and told me he really liked the doc and office. Since this is during the time of Covid, I want to add that his staff/office was very thoughtful about safety. It seems I made a great choice!


Steve B, San Francisco

Dr. Sugimura knew right away what my problem was and he addressed it immediately saving me from pain and suffering, I am grateful to him and his office staff. Because of Covid, I was very sensitive to even call, however he got me right in providing immediate help...thank you!


Rowan S. , San Francisco

The hygienist took a long time polishing my teeth. Not sure she needs to go so far above and beyond what is needed. I can’t imagine it makes that big a difference.


Al Clethen, San Francisco

Great staff, I would recommend Pacific Dental to my grandmother if she had teeth. They Went all the way as far as being COVID safe. My cleaning was painless and fast. Check them out.


Candiece, San Rafael

I have come to Dr. Sugimura's office for over 15 years. I come twice a year and unbelievably, every single time, I've noticed some new improvement in equipment. They clearly are at the crest of dental technology and it is comforting to experience this. People sometimes doubt me when I say that I enjoy going to "the dentist," but I really do. The staff is excellent, very professional, and the current Dr. Davidson, who did the preliminary assessment, was particularly notable. Her "toothside" manner was warm and disarmingly comforting to the point that I was so relaxed, I almost went to sleep! Now that's trust. Dr. Sugimura's practice is stellar in every regard and when I've recommended him to friends, despite difficult dental conditions, they all have been grateful for the referral.


Chris K, Larkspur

I’m so grateful to have found and been a satisfied and carefully cared for patient of Dr Sugimura and his practice all this time.


Anton G., San francisco

Dr Sugimura and team has always taken gd care of me. Highly recommended!


Susan, San Francisco

Dr. Sugimara and his assistant were attentive to my needs as a new patient. I was delighted when Dr. Sugimara saw that my bite was off and remedied that right away. He was informative and caring.


Lisa R. ,

Dr. Sugimura and Team are amazing! They are very caring and always respond quickly.


NB, San Francisco

Everyone from the receptionist to the doctors was super friendly as always. Thorough cleaning, informative, exceptional service! Thank you.


Chris,

Great dental office


Richard A. Roberts, San Francisco

Dr. Sugimura is always the best, now his new Dr. is also very good, and a good addition to his office. Nice gentle doctors and assistant. Jing took her time and polished my teeth very well. I’ll always recommend my family and friends to go there.


Linda B, San Francisco

I am so happy to have found Dr. Sugimura almost 20 years ago. I have great confidence in him and his staff, and feel as tho each time I receive excellent care and advice. I recommend him highly.


Kwame,

Dr. Sugimura has years of experience, and cares about how his patients are feeling.


Jenny p,

I’ve been coming here for over 10 years and Doctor Sugimura, staff, and his associates have been friendly, personable, and responsive. Parking validation makes going there so much easier than other places as well.


Shane W, Daly City

Doctor S, you and your staff make me feel welcome and you've helped guide me to good dental hygiene. Thank you!


Ernesto Q, San Francisco


Patty T,

Dr.,Sugimura always provides an honest assessment of work to be done, never over selling services. The office is clean and staff are pleasant. I am a long time happy client and highly recommend.


Tom Sebastian , San Francisco

What can I say, great service as always. I’ve known Dr. Sugimura for a long time, and each time I visit his office his service is top notch all the time. Very professional ,exceptional and courteous dental office. I will never change my dentist and stay loyal to the end.


Huanhuan.L, Mountain View

They do a really good job on keeping social distancing. I feel very safe in Dr. sugimura office. He is great at what he doing. I came in with pain on my teeth. And he addressed it. I’m Much happier now. I have been an patient for few years. Highly recommend him. Dr.sugimura has a lot of knowledge and experience


Lisa L., San Francisco

I have been a patient for over 20 years and Dr. Sugimura has been taking great care of my whole family’s dental health. I recently had a toothache and he was able to see me on short notice and addressed the issue. Great service from the staf, as well.


Norma J., Brentwood

Dr. Suguimura is a great dentist, has a lot of knowledge and experience. He is very polite, respectful and patient. He is very honest, trustworthy and understanding. He is been my dentist for 16 years. I leave in Brentwood now and I don’t mind driving to San Francisco for my appointments cause I am very satisfied with the job he has done in caring for my teeth. I highly recommend Dr. Suguimura!


Eleanor A, San Francisco

The office is beautiful and clean and the staff are friendly. The dentist was excellent and it was a great experience.


Sara, San Francisco

Excellent bedside manner and support from Dr. Sugimura and staff.


Michael E., San Francisco

Dr. Sugimura is very professional and explains everything with clarity and in detail paying close attention to the patient’s needs. The staff is always extremely warm and helpful.


Richard Banthin, San Francisco

Best day ever.... see you 6 months....I will work on electric toothbrush and flossing.. ;)


Nadine BB, San Francisco

Always professional, caring, and efficient!


Kwame I.,

Dr. Sugimura was very professional and attentive. He explained what he was going to do prior to taking action. And was receptive to my concerns and answered my questions. I'm looking forward to continued dental care at his office.


Teresa W., San Francisco

I love it here! After seeing different dentists, I am a loyal fan of Dr. Sugimura and his wonderful team. They take such great care.


Kevin B., Vallejo

My family has been coming to Dr. Sugimura for years. Everyone is so nice and welcoming. We have always received top notch care.


Lina M. , San Francisco

Very thorough and thoughtful care.


Joe O, San Francisco

Always professional and courteous!!!


Shane E Whiting, Daly City

I've been a customer for about 5 years. The doctor is very professional and I'm very happy!


Jan Gaudestad, San Francisco

Always the absolute best service and always able to get me in on a very short notice when needed.


Michael E., San Francisco

I was referred by a friend who had been coming here for 20 years. Very friendly and knowledgeable staff.


Brad F, San Francisco

Dr. Sugimura and his staff are very nice and take good care of me.


GU, Livermore

Excellent all around as usual! Dr. Quach was fantastic and kind and Sachi was so nice and organized.


Alex Tanquary , San Jose

Dr. Sugimura and his staff are always very welcoming! My husband and I have been going to him for the last 7 years, since we moved to SF. We have lived in the South Bay for the last 4 years and still make the drive up twice a year. Not only are he and the other dentists and staff thorough with our individual needs, but polite and professional.


Richard Banthin, San Francisco

The team is very personable and understanding. I recommend them to anyone looking for a great dentist.


Coleman K, San Francisco

Dr. Sugimura is very skilled and experienced. His assistants are very friendly and helpful. I would recommend Pacific Dental Group to all.


NOEL honeck, Walnut Creek

I drive all the way from Walnut Creek just to keep my favorite dentist who never shames me when I forget to floss! Thank u Dr. S.!


Vincent A. ,

Always courteous, prompt and very professional.


Joe O., Daly City

Chris and his staff always makes it the best experience it could be!!!!


Dorreyah S., San Francisco

Terrified of dentist but he put me at ease


Ramin Zandieh, San Francisco

I’d give 5 star if the nurse who finished polishing could do better flossing! She was not going deep on gums and I felt stuff still in my mouth. On the other hand, Dr. Sugimore as always the best!! He is amazing and he always pays so much attention to detail and great job he does as always.


David S, San Francisco

On time and efficient. Friendly staff and very clear review of my situation. Never felt upsold. Been here for five years.


Kevin W., San Francisco

From the time you walk in to the time you walk out, you feel at ease. Professional, informative, and overall success after I left the dental chair. Dr. Sigumura and his team get a thumbs up and a 5 Star Rating! Smile!!!


Nina R, San Francisco

The best dentist, me and my family are very happy to be patients of Dr Sugimura, great dental work and nicest staff


Mackenzie, San francisco

The staff and Dr Sugimura are always wonderful!!! Best debating in the Bay Area